Setting up your Communicator with a USB cellular adapter
It’s important to set up your Communicator right away so it can send information collected from your implanted device to your healthcare team. Simply review “Where to place your Communicator” and “Where to place your USB cellular adapter” sections below and watch the “Set-up video” for more information.
To set up your Communicator using a cellular data network, you will need the LATITUDE™ USB cellular adapter. Note: The LATITUDE USB cellular adapter does not use your personal cell phone.
A. Cellular Connection, using a USB Cellular Adapter
Where to place your Communicator:
- In a location where you get a good cell signal
- Near an electrical outlet that is easily accessible
- Close to where you sleep or near your bedside, within 10 feet (3 meters). If this isn’t possible, place your Communicator where you spend a considerable amount of time each day
- Where you can sit comfortably and see the front of the Communicator
- Where the Communicator and all its cables and accessories will be kept dry and not be exposed to humidity or potential water contact
Where to place your USB cellular adapter
- Away from other electronic products or metal surfaces
- Not under or on top of the Communicator
Important: Be sure to maintain a distance of at least 6 inches (15 cm) between the USB cellular adapter and your implanted device.
Set-up instructions
Be sure to stay close to the communicator while completing the steps below to ensure the best connection between your implanted device and the communicator.
1. Insert the power supply (included) into the jack labeled.
2. Plug the power supply into an electrical outlet that is easily accessible.
- The LATITUDE indicator will flash yellow for up to 1 minute.
- All the communicator indicators will light for approximately 1 second.
- If the LATITUDE indicator is not lit, check that both ends of the power supply are plugged in firmly. Check if the light on the power supply is lit.
3. Connect the adapter to the provided USB cable extension.
4. Insert the USB connector of the cable extension into one of the USB ports labeled on the back of your Communicator.
The LED light on the USB cellular adapter will blink and remain blinking. At times the light may be lit solid. Different light colors are normal. The light will be off when collecting data from your implanted device and during a LATITUDE system reboot.
5. When the Heart button flashes on your Communicator, press it.
- Your Communicator’s wave lights will flash green in sequence and repeat for several minutes
- If this process takes longer than several minutes, software download and installation may be occurring. If the Heart button flashes again, press it again.
6. Your Communicator has successfully connected to the Clinician Website if the lights are lit as shown as follows
- Your Communicator’s wave lights will flash green in sequence and repeat for several minutes
- If this process takes longer than several minutes, software download and installation may be occurring. If the Heart button flashes again, press it again.
Troubleshooting your device
If this process takes longer than several minutes or the wave lights are not lit a solid green, refer to the LATITUDE NXT Communicator Quick Reference Guide (English, Spanish) or the Software Download and Installation or Troubleshooting sections of the LATITUDE Patient Manual.