Rezum™

Water Vapour Therapy

ExpertCare service plan and warranty

Boston Scientific’s ExpertCare Equipment Support and Services are designed to put your mind at ease so you can focus on patient care, not equipment.

Our ExpertCare team is dedicated to maximizing your procedure investment and delivering peace of mind with tailored coverage options that provide transparency and budget certainty without hidden charges for your Rezum™ Water Vapour Therapy System. ExpertCare service plans can help preserve your equipment uptime with access to hassle-free priority care and predictable cost of ownership. Our knowledgeable team of technical experts genuinely care and will aim to provide prompt resolution to enable the highest quality performance out of your system.

Service Plan Features

TotalCare

1-4 years

 

EssentialCare

1-4 years

 

Warranty

First year

Access to technical support via phone or e-mail

 

 

 

 

24/7 phone support during patient procedure

 

 

 

 

48-hour replacement unit guarantee ¹

 

 

 

Annual electrical safety test

 

 

 

Free loaner for increased uptime

 

 

 

 

1. Replacement unit remains at user site (SWAP).
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