Setting up your Communicator (telephone)

Setting up your Communicator

It’s important to set up your Communicator right away so it can send information collected from your implanted device to your health care team. Follow the steps below to set up your Communicator using a standard telephone line connection.

Where to place your Communicator:

Near a telephone wall jack and electrical outlet that are easily accessible
Within 10 feet (3 meters) from your bedside or where you sleep. If this isn’t possible, place your Communicator where you spend a considerable amount of time each day
Where you can sit comfortably and see the front of the Communicator
Where the Communicator and all its cables and accessories will be kept dry and not be exposed to humidity or potential water contact

Set up instructions

Be sure to stay close to the Communicator while completing the steps below to ensure the best connection between your implanted device and the Communicator.

Note: Not all Communicators have standard telephone connections. Some Communicators also do not include a telephone cord.

1. Attach the power cord

Insert the power cord (included) into the jack as shown below and plug the cord into an electrical outlet that is easily accessible.

The LATITUDE™ indicator will flash yellow for up to one minute.
All the Communicator indicators will light for approximately one second.
If the LATITUDE indicator is not lit, check that both ends of the power cord are plugged in firmly. Check if the light on the power cord is lit.

2. Plug cord into the jack

Plug one end of the Communicator telephone cord into the jack as shown below and the other end of the cord into the telephone jack on the wall.

Note: If you have DSL internet service, you may need to use a DSL filter between the telephone wall jack and the Communicator. Refer to "DSL Internet Service" of the LATITUDE patient manual for more information.

Optional: To use a telephone with this wall jack, you may plug your telephone into the jack on the Communicator indicated by phone icon. Your Communicator and a telephone can share the same telephone wall jack. However, they cannot be used at the same time.

3. Press the flashing Heart button to start the setup process

Press the Heart button in the center of your screen when you see it flash.

4. Watch your Communicator’s wave lights

Your Communicator’s wave lights will flash green in sequence and repeat for several minutes.

Collecting data from your implanted device

Sending data

If the LATITUDE Indicator flashes yellow, a software update may be occurring. Wait several minutes for the Heart button to flash, then press it again. This may happen multiple times. Press the Heart button each time it flashes.

5. Success

If the wave lights are lit a solid green as shown below, your Communicator has successfully connected to the LATITUDE system. After two minutes, the lights will go off except for the green light under the word LATITUDE.

Troubleshooting

Refer to the LATITUDE NXT Communicator Quick Reference Guide or the troubleshooting sections of the LATITUDE Communicator Patient Manual or download the free MyLATITUDE Patient App.

We're here to help

Our Boston Scientific RhythmCARE^TM Patient Services team is happy to help answer your questions about using your LATITUDE system.

(866) 484-3268
Hours: M-F 8:00 a.m. - 5:00 p.m. Central
Email us

Important Safety Information

LATITUDE™ NXT Patient Management System

INTENDED USE/INDICATIONS FOR USE

The LATITUDE NXT System is intended to remotely communicate with a compatible Boston Scientific implanted device and transfer data to a central database. The LATITUDE NXT System provides patient data that can be used as part of the clinical evaluation of the patient.

CONTRAINDICATIONS

The LATITUDE NXT System is contraindicated for use with any implanted device other than a compatible Boston Scientific implanted device. Not all Boston Scientific implanted devices are compatible with the LATITUDE NXT System. For contraindications for use related to the implanted device, refer to the System Guide for the Boston Scientific implanted device being interrogated

WARNINGS

None Known

PRECAUTIONS

The clinician needs to log onto the LATITUDE NXT website in order to receive Alerts. Alerts may appear on the LATITUDE NXT website as often as daily. Primary notification of alert conditions is through the View Patient List page on the LATITUDE NXT website. Although secondary notifications through email and Short Message Service (SMS) text messages are available, these reminders are dependent on external systems and may be delayed or not occur. The secondary notification feature does not eliminate or reduce the need to check the LATITUDE NXT website.

Implanted device data and Alerts are typically available for review on the LATITUDE NXT website within 15 minutes of a successful interrogation. However, data uploads may take significantly longer (up to 14 days). If the Communicator is unable to interrogate the implanted device or if the Communicator is unable to contact the LATITUDE NXT server to upload data, up to 14 days may elapse before the LATITUDE NXT server detects these conditions and the LATITUDE NXT website informs the clinic user that monitoring is not occurring. If both of these conditions occur at the same time, this notification could take up to 28 days. Implanted device data and alert notification may be delayed or not occur at all under various conditions, which include but are not limited to the following:

There may be system limitations. (See "System Limitations" on page 1-3.)

The Communicator is unplugged.

The Communicator is not able to connect to the LATITUDE NXT server through the configured method of connection.

The implanted device and the Communicator cannot establish and complete a telemetry session.

The Communicator is damaged or malfunctions.

The patient is not compliant with prescribed use or is not using the LATITUDE NXT System as described in the Patient Manual.

The clinic user can identify any patients that are not being monitored as described above by using the Not Monitored filter on the View Patient List page. (See Figure 2–4 View Patient List Page on page 2-8.)

CAUTION: Ensure that each patient's alert configuration settings are appropriate when the patient is enrolled and, if applicable, after the implanted device is replaced.

CAUTION: The maximum weighing capacity of the optional weight scale is 200 kg (450 lb). Do not place anything on the scale that is beyond the weighing capacity

POTENTIAL ADVERSE EVENTS

Patients may also experience psychological effects of anxiety related to remote patient monitoring. 92436260 (Rev C.2)

CAUTION: Federal law (USA) restricts this device to sale by or on the order of a physician. Rx only. Prior to use, please see the complete “Directions for Use” for more information on Indications, Contraindications, Warnings, Precautions, Adverse Events, and Operator’s Instructions.

Setting up your Communicator (telephone)