RHYTHMIA HDx™
ExpertCare Service Plans
| Service Plan | EverCare | TotalCare | PMCare |
| Phone Support Service | |||
| Unlimited technical support calls | ✓ | ✓ | ✓ |
| Access to technical support 24/7/365 | ✓ | ✓ | ✓ |
| Performance Maintenance | |||
| Software updates and bug fixes | ✓ | ✓ | ✓ |
| Annual preventative maintenance | ✓ | ✓ | ✓ |
| Repair Services | |||
| Unlimited repair visits | ✓ | ✓ | |
| Labor and travel coverage | ✓ | ✓ | |
| After hours onsite service | ✓ | ✓ | |
| Complete parts coverage | ✓ | ✓ | |
| Overnight parts shipment | ✓ | ✓ | |
| Premium Features | |||
| Priority designation | ✓ | ✓ | |
| System relocation | ✓ | ✓ | |
| Software upgrades | All | ||
TECHNICAL SUPPORT REQUEST
800-949-6708
800-949-6708
Boston Scientific ExpertCare service plans will provide you extraordinary value in three key areas.
Cost Control - There is nothing worse than an unexpected financial surprise. A prepaid service agreement will eliminate variable maintenance and repairs costs.
Uptime - Time is money and with a prepaid service agreement, you will automatically be in front of the line. Our uptime guarantee is a commitment to delivering the fastest onsite service to systems under an agreement.
Convenience - Prepaid service agreements can eliminate the administrative hassles of purchase orders and associated delays that can slow down the process.