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METRIQ™ Pump

ExpertCare Service Plans

LABSYSTEM PRO
The ExpertCare Program is designed to provide you with continued confidence in Boston Scientific products, customer support and technical services. Technical support is available 24 hours a day. Our service team has the expertise that comes from years of collaboration with our customers to better support your commitment to patient care.
 
 
Service Plan EssentialCare
Phone Support Service
Unlimited technical support calls
Access to technical support 24/7/365
Performance Maintenance
Software updates and bug fixes
Repair Services
Repair replacement units
Labor and travel coverage
Overnight parts shipment

TECHNICAL SUPPORT REQUEST
800-949-6708

ExpertCare Capital Equipment Technical Services

Boston Scientific ExpertCare service plans will provide you extraordinary value in three key areas.

Cost Control - There is nothing worse than an unexpected financial surprise. A prepaid service agreement will eliminate  variable maintenance and repairs costs. 

Uptime - Time is money and with a prepaid service agreement, you will automatically be in front of the line. Our 98% instrument uptime guarantee is our commitment to delivering the fastest onsite service to systems under an agreement.

Convenience - Prepaid service agreements can eliminate the administrative hassles of purchase orders and associated delay that can slow down the process.

More Products with ExpertCare Service Options

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