The COVID-19 pandemic has created challenges for everyone - especially healthcare providers.
We've adapted quickly to support you through these times, and we'll continue to do so as we discover the "next normal" together. While we know our support may need to continually evolve, we're here to meet your individual case needs now.
Patient Re-engagement Tools
To help you better understand the impact of COVID-19 on patient sentiment, we completed patient research, summarized findings in infographics, and developed messaging guides to help you re-engage with your patients.
 |
Patient Messaging Guide: |
 |
U.S. COVID-19 Patient Research: |
Toolkit for Your Practice:
Our toolkit includes a wide range of templates that you can customize and use directly - from email and direct mailers to referrer letter and patient telehealth tips.
Browse Available Toolkits:
Health Inequities
For better or worse, COVID-19 has heightened awareness of health inequities that exist in the United States. Our health equity initiative, Close the Gap, has been working with providers for the past 15 years to address health disparities experienced by women and people of color. We can show you where the greatest disease prevalence exists for marginalized populations in your community and then help you connect with them by developing an outreach program your center / practice can implement.
Together, let's address health inequities.
Remote Support
We've deployed technology-enabled solutions to help you remotely with device setup, capital equipment maintenance, troubleshooting, and most importantly procedural support. We've also created tools to help you connect remotely with your patients. Examples include:
- A merged reality app that connect reps during procedures to deliver virtual case support
- A practice marketing and telehealth solution that helps connect doctors and patients
- A tool that enables healthcare providers to create videos of themselves and send them to patients - providing pre - and post-procedure information to reduce surgery cancellations and aid in better patient recovery.
Virtual Education
Many of our comprehensive EDUCARE courses and recognized faculty are now accessible virtually. In addition, you can access webcasts and virtual roundtables on new topics including remote patient management, patient prioritization during COVID-19, and telehealth.
See the latest:
Reimbursement and Market Access Resources
We're helping clinics navigate reimbursement changes related to telehealth and other COVID-19- related challenges with global webinars and virtual roundtables.
In-Person Support
So that we can be there when you need us at your side, we are complying with your hospital's new protocols, being tested for COVID-19, and being trained on required PPE.
Ongoing Support for Our Global Community
Boston Scientific extends a sincere thank you to all healthcare professionals and frontline workers for all you are doing and sacrificing for your communities and patients throughout the COVID-19 pandemic.