Contact information
Customer Care & Non-Complaint Returns
Customer care phone: 1-888-359-9691
Customer care orders: orderscanada@bsci.com
Customer care inquiries: customerservicecanada@bsci.com
Service hours of operation: Monday through Friday, 8:30 a.m. to 5:00 p.m. ET, excluding national holiday
Capital Equipment Technical Service Center
Phone: 1-800-949-6708
Email: CETechSupportUSA@bsci.com
Technical support hours of operation: Monday through Thursday, 7:00 a.m. to 6:00 p.m. CT and Friday, 7:00 a.m. to 5:00 p.m. CT
Emergency support: 24 hours/day, 7 days per week
Complaints
Contact your BSC Sales Representative